Refund Policy

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Change of Mind
Due to hygiene standards and the nature of our products, we are unable to offer change of mind returns.

Faulty Products
If the product is damaged, please email our Dispute Resolution Team on hello@sestracosmetics.com with details of the item(s) within 30 days of your purchase. Please attach photos & include your order confirmation in the subject line as doing so will allow us to process your request promptly.

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